Terms of use and Privacy policy

1.     General terms of use:

1.1. These terms of use of the website www.ramava.lv (hereinafter referred to as - the Website) and the Privacy policy (hereinafter - the Terms) are binding for all persons who use the Website, whether or not the person is a registered user of the Website (hereinafter - the Person).

1.2. The website is maintained and administered by the company “A.M.L.” SIA, registration number: 42803005352, legal address: Business centre RĀMAVA, Izstazu iela 11, Valdlauci, Kekavas novads, LV-1076, Latvia (hereinafter - A.M.L.).

1.3. The Website is designed to allow clients to become familiar with A.M.L. services offered, goods sold and ensure their purchase, as well as ensure effective communication with A.M.L. regarding the selection and purchase of services and goods offered on the Website.

1.4. Before using the Website, a person is obliged to read the Terms. By using the Website, the Person undertakes to comply with the Terms, as well as not to violate legal requirements and the rights and legitimate interests of third parties, including legislation governing the protection of intellectual property, personal data protection and others.

1.5. All intellectual property rights in the Website are owned by A.M.L. or A.M.L. partners and are protected by the laws and regulations binding on the Republic of Latvia. Use of Website content in a way that may infringe A.M.L. or A.M.L. partners’ intellectual property rights are prohibited. In the event of a violation of these rights, the guilty person shall be held liable in accordance with regulatory enactments, as well as shall be fully liable for all damages that are or may be caused to A.M.L. and third parties.

1.6. A.M.L. has the right at any time and without a special notice to change the Website, its functionality, the services offered, the name of the Website and/or the Internet domain where the Website is accessible, any content of the Website or any part thereof. A.M.L. has the right to terminate the Website at any time without notice. The Person understands and agrees that A.M.L. will not be held liable for any adverse consequences on the Person of such and other similar actions.

1.7. A.M.L. has the right to amend and supplement the Terms at any time. Such changes will be effective upon posting on the Website. The Person agrees that by continuing to use the Website after making such changes, the Person hereby consents to all changes.

1.8. Person must submit an application or complaint regarding the operation and services of the Website to A.M.L. in writing, sending to the e-mail [email protected] and indicating Person’s name, e-mail address, as well as describing the improper operation of the Website, errors, disturbances and/or the like.

1.9. All disputes between A.M.L. and Persons shall be settled by mutual negotiations. If disputes cannot be resolved in this way, they shall be resolved in the court of the Republic of Latvia in accordance with the Terms and the laws and regulations of the Republic of Latvia.

2.     Privacy policy:

2.1. Respected A.M.L. clients, the processing of your personal data is carried out in accordance with the requirements of the General Data Protection Regulation (hereinafter - GDPR) and the spirit of privacy. Here is described how is done processing of personal data of clients, the Website visitors, whose data be received by A.M.L. within the framework of our business. The terms for the processing of personal data contained herein apply only to the processing of personal data of private persons.

2.2. Given that the legal framework related to Covid-19 is changed very often, the data processing principles related to Covid-19 are not integrated in these Terms, but the data processing in this regard is carried out in accordance with the up-to-date regulatory framework.

2.3. Scope of personal data processing:

2.4. A.M.L. undertakes to collect and retain only such personal data which is necessary for A.M.L. commercial activities. A.M.L. also undertakes to make all reasonable efforts to ensure the accuracy and completeness of the personal data processed, indicating to clients as precisely as possible how to enter their data correctly and completely.

2.5. A.M.L. will process Person’s personal data to ensure its confidentiality and will use all appropriate means and tools to prevent any unauthorized access. A.M.L. collects and processes personal data only for the needs of performance of A.M.L. duties and rights in accordance with the requirements of regulatory enactments.

2.6. Personal data will not be transferred to any third party, except with the consent of the Person, or it is necessary for the performance of mutual contractual obligations between A.M.L. and the Person, or is otherwise allowed or assigned in accordance with applicable laws and regulations.

3.     Security and use of personal data:

3.1. A.M.L. may use the obtained personal data to:

3.1.1.     provide the requested services and information to the Person,

3.1.2.     process Person’s orders and create the necessary documents,

3.1.3.     provide the Person with effective customer support,

3.1.4.     help prevent threats or fraudulent activities,

3.1.5.     send information messages to the Person if the Person has expressly agreed to receive such,

3.1.6.     comply with the requirements of regulatory enactments.

3.2. A.M.L. will process Person’s personal data to ensure its confidentiality and apply internal procedures and controls to prevent unauthorized use, access, disclosure, copying, modification or corruption of personal data, and will use all reasonable means to ensure the security, integrity and privacy of personal data. Personal data is available to a limited number of people.

3.3. 3.3. A.M.L. keeps Person’s personal data for as long as it is necessary in accordance with the purpose of its acquisition and as permitted or determined by the requirements of regulatory enactments.

3.4. 3.4. A.M.L. will process Person’s personal data only in good faith and in accordance with the law and will not use personal data for purposes other than those for which A.M.L. has received Person’s personal data.

4.     Third parties:

4.1. A.M.L. will not transfer Person’s personal data to third parties, except to the extent necessary for the reasonable conduct of business, ensuring that the relevant third parties maintain the confidentiality of personal data and provide appropriate protection. A.M.L. will transfer Person’s personal data to A.M.L. suppliers, subcontractors, strategic partners and others assisting A.M.L. and its clients in the conduct of business in order to carry out the relevant cooperation. However, in such cases, A.M.L. will require the recipients of the data to undertake to use the information received only for the purposes for which the data were transferred and in accordance with the requirements of the applicable laws and regulations.

4.2. Reasonable efforts will be made by A.M.L. to ensure that personal data are adequately protected when transferred abroad.

4.3. A.M.L. undertakes not to transfer Person’s personal data to an organization or any other person located in a country where an adequate level of personal data protection is not ensured, except in the following cases (the Person has given consent):

4.3.1.     the transfer is necessary to enter into a contract with the Person or to perform a contract with the Person;

4.3.2.     the transfer is necessary for the conclusion or performance of a contract concluded in the interests of the Person;

4.3.3.     the transfer is permitted in accordance with the requirements of the applicable laws and regulations.

5.     Updating, editing or deleting personal data:

5.1. A.M.L. undertakes to ensure the accuracy of the Person’s personal data and relies on its clients, suppliers and other third parties who transfer the personal data that the completeness and accuracy of the transferred personal data will be ensured.

5.2. Upon a reasoned written request, A.M.L. will inform the Person about:

5.2.1.     Person’s personal data processed by A.M.L., the source of data acquisition (if regulatory enactments permit its disclosure);

5.2.2.     the date when the last changes in the Person’s personal data were made;

5.2.3.     the purposes for which the Person’s personal data is processed, the recipients or categories of recipients of the data.

5.3. If necessary, the Person is entitled to contact A.M.L. at any time to amend, supplement or delete the Person’s personal data held about him or her by A.M.L. (if such actions are permitted by the Terms and regulatory enactments).

5.4. If the processing of Person’s personal data is based on the consent given by the Person, the Person has the right to revoke it at any time and further personal data that we have processed on the basis of the consent will no longer be processed for the respective purpose. However, A.M.L. informs that the withdrawal of consent may not affect the processing of Person’s personal data which is necessary for the fulfillment of the requirements of regulatory enactments or which is based on a contract, A.M.L. legitimate interests or other grounds specified in regulatory enactments for lawful data processing.

5.5. A.M.L. will take the necessary steps to correct or delete any inaccuracies in the Person’s personal data that have been disclosed directly or through the services available. A.M.L. will, to the extent reasonably practicable, inform the recipients of the personal data of such changes. However, A.M.L. is entitled to restrict access, possibility to correct or delete data in accordance with the requirements of applicable regulatory enactments.

6.     Use of cookies:

6.1. Cookies are small text files that the websites you visit store on your computer. They are used to ensure operation of the website, as well as to provide information to the site owners. Cookies do not pose a risk to your device and cookies may be saved or rejected depending on your browser settings.

6.2. This Website may set the following cookies:

6.2.1.     Functional cookies. These cookies are necessary for the Person to be able to navigate the website and use its functions. Without these cookies A.M.L. cannot provide the services requested by the Person.

6.2.2.     Google Analytics cookies. These cookies are used to obtain traffic statistics for this Website. A.M.L. uses this information to improve the performance of the Website and advertising activities.

6.2.3.     Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to show the ads that are most likely to be of interest to the Person.

6.2.4.     Third-party service provider cookies. Cookies may be set by the following third-party services used on this website: Facebook “Like” button, YouTube videos, and the like. Some of these cookies may be used to track the Person's activities on other pages of the Website, and A.M.L. cannot control these cookies because these cookies are not set by A.M.L. Website.

6.3. How to manage your cookies?

6.3.1.     To manage or opt out of cookies, a person can use the private browsing mode provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created in private browsing mode are deleted as soon as the Person closes all browser windows.

6.3.2.     Person may use the free tool Your Online Choices or tool YourAdChoices to opt out of obtaining and using the information required to run a targeted ad.

7.     Person’s rights in relation to personal data:

7.1. If the Person is a data subject under the EU GDPR (for example, the Person is an EU citizen and provides A.M.L. with his or her personal data), the Person has the following rights in relation to his or her personal data:

7.1.1.     Right of access to information. Person has the right to receive information on why and how Person’s personal data is processed. Person has the right to receive a copy of Person’s personal data held by A.M.L. in a widely used electronic format.

7.1.2.     Right to correct. Person has the right to obtain the correction or supplementation of inaccurate or incomplete Person’s personal data without unjustified delay.

7.1.3.     The right to be "forgotten". Person has the right to withdraw his or her consent to the processing of Person’s personal data and to obtain the deletion of his or her personal data without unjustified delay as soon as the data are no longer necessary to provide the services requested by the Person and to comply with regulatory enactments.

7.1.4.     Right to restrict processing. Person has the right to obtain a restriction on the processing of his or her personal data if the Person objects to it and there is no legitimate grounds for A.M.L. to continue the processing, if the Person disputes the accuracy of the data, if the processing is illegal or if the Person requests to raise, implement or defend lawful claims.

7.1.5.     Right to object. Person has the right to object to the processing of data at any time, unless it is necessary for a task carried out in the public interest or there is an indisputably legal basis for the processing.

7.1.6.     Other rights under the GDPR. For more information, visit the EU Data Protection website.

7.1.7.     A.M.L. activities in the field of personal data protection are supervised by the Data State Inspectorate of Latvia. Before contacting them for advice, please contact us to resolve any misunderstandings as soon as possible.

8.     If additional questions arise:

8.1. A.M.L. works hard to ensure the protection of personal data and the transparency of the personal data processing process. However, if you have any problems or questions regarding the processing of your personal data, please contact us. We will answer your questions about the use of your personal data on the Website.

8.2. You can contact us by sending an e-mail to [email protected]. Please describe your question in as much detail as possible and we will be happy to answer it.

Last updated on August 17, 2021.